Contact Us

Solutions Federal Credit Union
907 Broadway Ave.
Elmira, NY 14904

Telephone: (607) 734-7144
Fax: (607) 734-6757
Email: JAntes@solutionscu.org

Loan Department: (607) 734-7144
Fax: (607) 734-6757
Email: sfcu@stny.rr.com

To activate your Visa Check Card call 800-466-0040.

If your Visa Check Card is lost or stolen call 888-241-2510 within the United States or 909-941-1398 outside of the United States.

If you are contacted by the Falcon Fraud Department, you can reach them back at 888-241-2440 or 909-941-1034 outside of the United States.

To change your Visa pin #, go to our ATM (with current pin#) or call 800-503-9249 (with the pin mailer reference #).

Information in the Event of Disaster/Business Disruption:

In the event that the Credit Union is unable to operate from its Broadway St. location, please check this site for updated information.

Depending on the nature of the business disruption, certain services such as online banking accessed through our website and the audio response line may or may not be operational. We will make every effort to update the phone message feature and the web site with current information.

~Thank You.

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